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jcampi
12-17-2007, 08:44 AM
I know you guys will be skilled at this question. Sorry if it has been asked before by someone. My Mother-in-law is getting up in age and needs help with computing. She has a fairly new Dell pc with Windows XP Home on it. My new pc uses Vista Home Premium. Can someone provide the steps I'd need to perform to remotely connect to her pc (desktop, etc) so I can add/remove software, edit documents and have full control of her pc? I suspect she would have to set up her pc to allow this, which could be an issue. Both of us are on cable broadband systems, but they are different companies. The poor women tries to perform some computing tasks, but has some trouble with the more difficult functions. It would be a great help if I could help her out. Thanks.

jcampi
12-17-2007, 08:53 AM
I have explored with Vista a little bit and do see that having someone send you an 'invitation file' seems to be the best way to remotely connect to the Florida pc. How many rights will I have and I'm wondering the easiest way for Mother-in-law to set up the invitation file.

TonyDi
12-17-2007, 09:03 AM
This has been discussed recently. Check out this thread. I use LogMeIn.

http://www.kickenhardware.net/forum/showthread.php?t=10466

Tortanick
12-17-2007, 09:15 AM
Install a VPN and VNC server on your mothers computer? It shouldn't be that hard to do.

Dan18960
12-17-2007, 02:56 PM
John,

I would 2nd Tony's suggestion or possibly gotomypc is another option.

Any other way would involve setting up port forwarding (and that is "ASSUMING" she has a router in the first place). RDP could be setup for allowing you access to her computer through port 3389 to her internal (forwarded) ip address. But you would need to know her WAN ip address on your end - and hope it doesn't change regularly.

dbarrow
12-17-2007, 03:16 PM
Remote Desktop is not included in Home. I don't know if it is in the accessories on the cd. There is a download for it at MS. Not sure how if it works in Vista.
I used it successfully before for just what you are talking about and managed daughter's machine remotely. There are some old posts here about that.

Yes, your cable IP can change but in many cases not that often, as in months to years. You just have to tell her how to access the modem and obtain the IP. It will also have to have port forwarding set.
Cable to cable was sufficiently fast that I had no problem remotely running and installing programs.
Certainly saved quite a few trips!

AdvancedSetup
12-17-2007, 04:54 PM
Remote Desktop Connection Software Download (older client)
http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx


Note The Remote Desktop Connection software is pre-installed with Windows XP. To run it, click Start, click All Programs, click Accessories, click Communications, and then click Remote Desktop Connection. This software package can also be found on the Windows XP Professional and Windows XP Home Edition product CDs and can be installed on any supported Windows platform. To install from the CD, insert the disc into the target machine's CD-ROM drive, select Perform Additional Tasks, and then click Install Remote Desktop Connection.


There is also this newer one
Windows XP Remote Desktop Connection software [XPSP2 5.1.2600.2180]
http://www.microsoft.com/downloads/details.aspx?familyid=80111F21-D48D-426E-96C2-08AA2BD23A49&displaylang=en


Notes from the newer Vista version


Notes
You cannot use Remote Desktop Connection to connect to computers running Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Basic N, or Windows Vista Home Premium. You can, however, connect from those editions of Windows Vista to computers running other versions of Windows.
You cannot use Remote Desktop Connection to connect to computers running Windows XP Home Edition.


There is one for Macintosh as well

Microsoft Remote Desktop Connection Client for Mac 2.0 (Beta 2)
http://www.microsoft.com/downloads/details.aspx?FamilyID=1D56FCD1-6001-4AE9-B7B6-2C2C631A7245&displaylang=en
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/MISC/RDC2.0_Public_Beta_download.xml

You can also publish your Dynamic DNS if you want to
https://www.dyndns.com/services/dns/dyndns/

http://www.zoneedit.com/

jcampi
12-17-2007, 05:12 PM
She does not have a router and simply uses the pc for the internet and printing photos. Anything that would require her to perform even moderate setup for a remote link to me would be improbable. This is just a thought. When I looked up remote access in Vista the setup and invitation file seemed to be fairly straight forward. I just don't know if I could walk her through this or other setup requirements over the phone. Again, she has XP Home Premium and I have Vista Home Premium.

PeteF
12-17-2007, 05:41 PM
Can someone provide the steps I'd need to perform to remotely connect to her pc (desktop, etc) so I can add/remove software, edit documents and have full control of her pc?

John, I wrote a step by step procedure in the article below which will get
you up to speed on how to use Remote Assistance built into WinXP.
I use Remote Assistance to help one of my elderly clients by talking
to her on the phone to guide her through the basic steps she needs
to do to send the request. Remote Assistance is more practical if the
person has Outlook already setup as their Email client and if they don't
have a router and they use the Windows Firewall.

ABOUT REMOTE ASSISTANCE & HOW TO USE IT
http://www.htworkshop.com/freeinfo_about_remote_assistance.htm

PS: Hopefully the procedure I wrote for XP will translate to Vista.

---pete---