Fantom Drive /firewire

[photolady]

Not being seen by XP Pro. Customer's computer I just rebuilt he brought this drive in, in addition to other parts/computer. Previous computer was an HP Pavilion 754n. Bad power supply. I removed components, ie, mobo, processor and harddrive, place these in new case with new power supply. All is working except the firewire drive. And I can find no reference on this computer that there ever was any software/drivers installed for the drive. Though Fantom says they are not needed for XP.

What I've tried:
Connected drive to computer before powering up. Didn't find drive on full boot.
Connected drive after computer fully powered up, still no go. Not even the "xp has found new hardware" messages.

The drive itself is not making any noise, as in can't hear it spin up. But Fantom says they are quiet drives and should not be any noise. Though I would think you'd hear the drive spin up at least.

Any one know anything about these drives and how I can make this one detect in XP?

All cables are connected correctly.

[Rich-M]

PL I use nothing but 1394 devices as I hate usb instability but you need to tell us how it's connected. Is this a mobo 1394 port or add-on card. If it's an add-on and a generic, good luck as via chipsets on thise cards are a nightmare.
The drivers are native to XP so it's either card, port on mobo or the worst of all an Oxford 911 chipset (which the externals all use that does the conversion to 1394/usb etc) which is complete crap. Also double check and try another cable as they are mostly crap too. You can tell if it's a cable by "wiggling" it around in the port and on the drive. If you take the drive out of the conversion box and set it in as ide you can tell the problem for sure. 1394 isn't like usb, it either works out of the box or not at all and it's mostly those via chipset generic junk cards that cause the problem. I only use Adaptec or Orange Micro, and as you know orange Micro "kicked the bucket" last year.

[photolady]

Thanks Rich. I think his onboard firewire's are shot. His psu took a dive and took a few other things with it. So I think that's what happened to the firewire ports. I've ordered an Adaptec PCI firewire card so I should see for sure if this is going to work, after tomorrow. And I'll check via IDE too. If it works that way, then as you said, I'll know for sure it's the firewire ports. I don't have another cable here in the shop. I guess I really need to hunt one of those down and keep it handy for emergences.

All's not lost though, if it doesn't work, via the card, I'll just move all his data over the new 160 I intalled for him or to the smaller 80gb he had in there to start with.

[Rich-M]

Hey sounds like you are in control....let me know

[dbarrow]

It is enabled in the BIOS?
Does it show up in Device Manager?
Is there a header on the mobo for a plug on the top or front of the case? Is that connected?
Are there any jumpers? Some mobos have a jumper to enable of disable 1394.

[photolady]

There is no drive in device manager, just the firewire adapter showing it is working properly. There are two ports, one in back one in front and they are hooked up, the one in back is build into the motherboard. The other one, I physically connected to 1394 port pins. And jumpers shouldn't matter because there was nothing changed on the board itself when I placed this board in the new case. So those should be enabled if there is a jumper to do so.

I've removed the drive from the external case. Hooked the drive to my shop computer and am running seatools on it now.
Will let you know outcome shortly.

[photolady]

Harddrive failed on seatools testing. Guess that tells me what went wrong. I'm going to try to move his files over his old 80gb, which has already passed seatools testing.

[Rich-M]

Yep now you know....

[photolady]

Yep. That does it.