Question about AVG Anti-Spyware --SOLVED--

[Dee369]

AVG Anti Spyware caught a Downloader Trojan this morning and it deleted it...AVG Anti-Virus didnt catch it...Do i need to do anything further besides the recommended action in AVG Anti-Spyware to get rid of the Downloader?...I am using the free version...Thank you to whoever can answer my question...:)

I also have another question...When you empty your Virus Vault where do the viruses go???:confused:...Just curious is all...:)

[Seth]

Grisoft (the makers of AVG) are more interested in making a profit than truly securing a customers PC.

A couple of years ago, Grisoft bought out EWIDO (an excellent antimalware program to which Grisoft ended up ruining)...just like how MS purchased and ruined Giant's antimalware app.

Do yourself a favor and ignore the "McDonalds" that most users call internet security.

Get rid of AVG and use the paid version of SAS or MalwareBytes.

[mylanta]

Many will notice I removed the reseller status from my signature. I am tired of Avg malfunctioning in systems and this week I had 3 Vista pc's that just will not auto update.
You folks have to realize that free programs can be ok if they are simple but complex programs that require updating and support cannot possibly have decent support if they have no source of income.
Seth is right eWido was a decent application but Avg Antispyware is not the same program. Again he is so right on Gina as the "Beta Antispyware program was an excellent program and then ms ruined it with Windows Offender, the "placebo" of antispyware programs. It does absolutely nothing until you get to Vista where it demands to update and then refuses to on about 1/2 the pc's I have encountered. I am not saying not to use Avg Antispyware, I just would not rely on it is all.
I have been using Avira lately for my "tighwad" clients as it performs very nicely and does not fail to update. Avast has an impressive gui but I got tired of pc's loaded with malware from using it.

[Seth]

My techs and I have been experimenting with MalwareBytes over the last couple of weeks.

The general consensus is, "It's very promising, but sas's detection and removal ability is about 30% better. There is also sas's "Guaranteed Malware Removal", and unprecedented customer support.

Now before I get some idiotic replies, my shop disinfects about a dozen computers a week. On a fundamental level, we really don't give a **** about sas. We use it because experience has shown us that sas removes malware like no other. If we find one that does a better job, then that will become our scanner of choice.

[mz30]

Seth, i m honestly not doubting you abilitie's in cleaning an infected computer ,but when are you(i know you help elsewhere now) and the admin and moderator's here going to realise that you are no longer(when you post online)helping in the "real world".
If this site was started because of this :

It's easy to see how a small band of computer enthusiasts from Philadelphia kept searching for the 'promised land' in tech support forums. A forum that while it has normal rules of behavior, encourages members to speak their minds, to say "I think you are wrong" and be given the opportunity to prove it, without fear of flame attack from other members or reprisals from rule enforcing staff members who never view intent, only actions. Many of our members have experienced 'cyber rule wars' elsewhere, yet we have never had a single incident of flaming, nor have we ever threatened or banned a member for something they wrote.


It's no wonder you had problem's elsewhere when you are not prepared to listen to anyone but yourselve's,i do speak my mind and i do think you are wrong ,as i have said before if you need or want k.h to be taken seriously ,then stop believing you(all) are right 100% of the time,listen to other people's input and then make a decision instead of dismissing it from the outset.

The post from dan here say's it all :

Don't let those Malware Univ people know THAT! ! ! ! !

I have said for a LONG time that not clearing the System Restore BEFORE applying ANY malware, spyware, or virus utility is just futility.

But what do I know - I have just been working on, fixing, programming, and now networking computer systems since 1983 in the REAL world.

Helping online is not and will never be the "real world" and that is where k.h fall's short of the mark,and that is why after (how long?)you only have 359 member's.

As for the malware uni people ,why not try doing a online course and see how much you really know?
As all i have seen is bad info and people talking about stuff they are unsure on.




This seem's like(and probably is)an attack against k.h ,but after watching dodgy advice given (as a member)i feel i have no choice but to post my personal opinion(as a user)

[Terry Hanushek]

Mick / Seth

As has been noted in previous discussions here at KH, there often are differences between the approach and expectations of volunteer online spyware specialists and commercial technicians repairing customer computers. Online malware 'detectives' rely on diagnostic logs and owner comments to attempt to return the computer to its status prior to the problem. Commercial technicians normally have a 'hands on' situation with tighter time and cost restraints so their solutions at times are designed to neutralize the problem and move on. Both provide valuable services to the computer community; neither has exclusivity on the 'right way'.

Since DeeDee's question was essentially answered in the first half dozen posts and the thread started to drift after that point, I consider this question solved.

Terry


Tech Problem ***SOLVED***

The technical problem relating to this thread has been resolved!

Please refrain from any additional posting in this thread unless there is an UPDATE to the original problem or new and relevant information related to the topic.

Additional postings may be removed without notice.

Thank you!
KH Mod Squad