dale@fcg
04-19-2006, 07:34 PM
From a Google group:
Turn off email scanning in your antivirus software. Antivirus software invades the Outlook Express program to try and intercept (incoming and, in some cases, outgoing) messages that might contain virus. The problem with this approach is that the antivirus software can trigger the destruction of an entire message folder or the entire message store, when it attempts to remove a message containing a potential virus.
Because of the fragility of the OE message store structure and its propensity for destruction, this applies to just about any antivirus program that touches the OE message store. So its best to follow these instructions regardless of what antivirus program you use. This suggestion also extends to anti-spamware programs that interfere with the operations of OE. Such software should be disabled with respect to OE mail, or uninstalled.
To prevent the possibility of such destruction occuring, turn off email scanning in your antivirus software. You will still be protected against infection. If you attempt to open a message attachment containing a potential virus, then your antivirus software will recognize that your are attempting to infect your system, and will block you from doing so.
The best practice on the user's part is to save an attachment to disk and then scan it with the antivirus software prior to opening it. Messages opened themselves (if you have the latest security updates from Windows Update) will not infect your system -- only attachments. You do not need additional email scanning on top of your system being continuosly scanned by antivirus software, so turn off email scanning to prevent destruction of your message store.
Turn off email scanning in your antivirus software. Antivirus software invades the Outlook Express program to try and intercept (incoming and, in some cases, outgoing) messages that might contain virus. The problem with this approach is that the antivirus software can trigger the destruction of an entire message folder or the entire message store, when it attempts to remove a message containing a potential virus.
Because of the fragility of the OE message store structure and its propensity for destruction, this applies to just about any antivirus program that touches the OE message store. So its best to follow these instructions regardless of what antivirus program you use. This suggestion also extends to anti-spamware programs that interfere with the operations of OE. Such software should be disabled with respect to OE mail, or uninstalled.
To prevent the possibility of such destruction occuring, turn off email scanning in your antivirus software. You will still be protected against infection. If you attempt to open a message attachment containing a potential virus, then your antivirus software will recognize that your are attempting to infect your system, and will block you from doing so.
The best practice on the user's part is to save an attachment to disk and then scan it with the antivirus software prior to opening it. Messages opened themselves (if you have the latest security updates from Windows Update) will not infect your system -- only attachments. You do not need additional email scanning on top of your system being continuosly scanned by antivirus software, so turn off email scanning to prevent destruction of your message store.