Can't get more than 16 colors

[kelly]

I just finished loading Windows 2000 on a 2001 vintage Gateway Essential 933. The video isn't working the way it should. I can't get better than 16 colors no matter what display driver I iuse.

Device Manager shows Video Controller (VGA Compatible) with a yellow question mark. I'm guessing that this motherboard needs some video drivers that were shipped with the original Gateway Win98S, but are not a part of Win2K. Aida32 says this is an Intel Easton D815EEA mobo.

Next step is to look at Gateway's site for drivers, maybe search elsewhere also. What you say?

- tony d

[photolady]

At Gateway's site you need a serial number for that computer. Just input that in the box, from the link below.

http://support.gateway.com/support/drivers/dlcenter.asp?Tab=My

[mylanta]

Tony before wasting a lot of time here do SDP4 and then all Windows updates as I would bet the driver updates which I seldom use will spot this driver and setup the video.

[kelly]

I did the SP-4 update, didn't do Windows update. Will get to that right now.
-td

[kelly]

Windows update complete - still can't get more than 16 colors. Now to look for mobo drivers.
-td

[kelly]

I did a Windows update - still can't get this thing past 16 colors. I really could use some help here folks. I've been to Gateway's site and downloaded the drivers they had available. I don't think any of them address the root problem. That is VGA Video Controller is not installed on this machine. I think without that, it's not able to determine what monitor is connected. This is why the display adapter won't install.

Gateway says this is a Fedora mobo. Aida32 says it's an Intel Easton D815EEA. I'm confused here. What in the world is in this Gateway Essential 933? and why can't I find a driver to get my monitor working?

aaaahhhh..... back to Google.
-td

[mylanta]

Love to try to help but see no Essential 933 model listed, nothing even resembling that. Is there a serial number + model number on tower somewhere?
Use this to find out what mobo is Tony:
http://www.majorgeeks.com/download4181.html

[kelly]

Thanks for the link. I'll check it after the familiy picnic today. Gateway found the machine. it's s/n 0022894065. There are several downloads, but none that fixed this problem. Well. let me back up for a minute. There was a BIOS update that I downloaded. I copied the files to a floppy as instructed. The machine was supposed to boot from the floppy, but it didn't. I now remember that I was going to download the file again just in case there was a problem with the original download.
-td

[kern]

I did a Windows update - still can't get this thing past 16 colors. I really could use some help here folks. I've been to Gateway's site and downloaded the drivers they had available. I don't think any of them address the root problem. That is VGA Video Controller is not installed on this machine. I think without that, it's not able to determine what monitor is connected. This is why the display adapter won't install.

Gateway says this is a Fedora mobo. Aida32 says it's an Intel Easton D815EEA. I'm confused here. What in the world is in this Gateway Essential 933? and why can't I find a driver to get my monitor working?
-td

Tony,
if youre using the integrated video, you probably need the Intel i815e chipset driver.

[photolady]

Using that s/n you gave, at the link I posted, it shows an intel chipset driver. Did you try that?

[mylanta]

Driver is here:
http://support.gateway.com/support/drivers/getFile.asp?id=16218&uid=124456489

[kelly]

Dear PhotoLady and Mylanta, (ladies first)

Thank you for your help. Everything you said was correct. The other day I downloaded the Intel graphics drivers. After revisiting it tonight, I see what happened. The other day after downloading the file, I got frustrated when things didn't go the way the instructions said they should. At that point, I just decided that it was probably something else.

After reading your posts tonight, I tried it again. This time, I threw away the instructions and simply did an Add New Hardware from the Control Panel. Wow! it's working.

Love this place,
- tony d

[photolady]

Great Tony.

ps I could have given you the link, but my way would have given you more to learn then giving it to you on a silver platter, like Rich did. :D

[mylanta]

Hey glad we got it!!!

[kelly]

thanks - here's something else I nioticed on this machine. The Volume Control app works - it controls sound level and stereo balance. However, it doesn't make the 'bink' noise when you adjust any of the controls. Is this normal with W2K?
-td

[photolady]

The bink noise is a windows xp system beep. It's different in w2k. Fact is, I don't remember what system noises are in w2k. Check in the control panel under sounds.

[mylanta]

W2K is usually a "ding" noise.