Word files take a long time to open

[kelly]

This is what I deal with yesterday. WinXP-Pro with Comcast Internet connection via router. Word files take a long time to open. If you double click on them, it would take about a minute for Word to open and then another minute for the file to open. However, when you opened Word from the Start menu, it opened immediately and you could open Word files immediately.

Problem went away when booting in Safe Mode or when Disabling Internet connection. Ran ewido, Ad-Aware, Spybot. Found a few items, nothing critical. Still had the problem.

Turned out to be the installation of The Weather Channel's Desktop Weather. When I turned it off in Startup tab of msconfig, the problem went away. I uninstalled it and things are good. I just thought this was an interesting problem.

- tony d

[mylanta]

Just goes to show you though how important a good clean startup is and I never leave a client without Win patrol onboard and explaing to them how to use it.
Also the first thing I do is run through msconfig to clean it out before I do anything else.

[Dan18960]

When ever I see Weatherbug on a computer - it is IMMEDIATELY uninstalled and I tell the user to go to the window if they want to know the weather!

Of course, I don't do home users and I can get away with that EXCEPT on the decision maker's computer where I EXPLAIN the issues of running a process over the internet continuously. :rapture:

[kelly]

We had a problem is a 'weather' type of program before and I removed it back then. This guy remembered having a problem and doesn't remember loading this Desktop Weather program. So I changed his account to limited where if a program wants to install, he has to take action to let it happen. I've also started using Limited Accounts as the norm for some of my customers.
- tony d

[dale@fcg]

When ever I see Weatherbug on a computer - it is IMMEDIATELY uninstalled and I tell the user to go to the window if they want to know the weather!

Ever the tactful one, eh, Dan? :rolleyes:

There is no doubt that very few 'users' out there have any clue what is running at startup. I totally agree with Rich that educating them is the best way to prevent repeat aggravation when the same pc comes back a few months later with more junk slowing it down or causing application/internet malfunctions.

Rich, is there any difference between unchecking an item in msconfig or disabling an item in WinPatrol? I assume that if you choose Remove in Winpatrol, it takes out of msconfig, eh?

Dan, in the business world, what in the world are clients doing with silly apps loaded anyway? They're not helping production, for sure.

[mylanta]

No difference Dale...

[Dan18960]

Ever the tactful one, eh, Dan? :rolleyes:

Dan, in the business world, what in the world are clients doing with silly apps loaded anyway? They're not helping production, for sure.

Hey, they hire me for my BEAUTIFUL face - I have a stinking personality :mmph:

It seems that in the small business environment - people think they have the right to do what ever they want on the BOSS'S computer! I don't know when "we" started to take for grant just because we use a computer at work, have access to the internet, and the boss wasn't looking that we had the right to do ANYTHING we darn well felt like.

[Pi rules]

When ever I see Weatherbug on a computer - it is IMMEDIATELY uninstalled and I tell the user to go to the window if they want to know the weather!
:rofl:

I try to get people to uninstall it, but they want to know the weather. Maybe I'll just use Active Desktop on weather.com or something (with a good hosts file to block the ads). Isn't it worth a double-click on a shortcut even to avoid that adware?

[mylanta]

:rofl:

I try to get people to uninstall it, but they want to know the weather. Maybe I'll just use Active Desktop on weather.com or something (with a good hosts file to block the ads). Isn't it worth a double-click on a shortcut even to avoid that adware?


Easy enough to localize weather on almost every isp or search engine home page...without adding spyware to a system.

[mommalina]

When ever I see Weatherbug on a computer - it is IMMEDIATELY uninstalled and I tell the user to go to the window if they want to know the weather!

BTW, while you are using the KH forum. you don't have to look out the window to check the weather. You can access the weather for your area on our Home page, bottom-righthand corner.

I just wish I did not have to squint to read it! It may be easier looking out the window.:)

Lina

[kelly]

I put a shortcut to a weather page he liked onto the desktop. He's happy.

[Pi rules]

It doesn't seem to work for me. I did add my zip code. Possibly my experimental Adblock... (I'll post in that thread to stop hijacking this one).

Thanks, Lina, I didn't know that. :)