mikehende
10-23-2006, 06:40 PM
Which software tools are essential to have on cd when visiting a client?
Tortanick
10-24-2006, 05:28 PM
Knoppix (http://en.wikipedia.org/wiki/Knoppix)! Or possibly a more dedicated varient of. Knoppix boots from the CD without touching the hard drive perfect for running AVs while viruses are dorment and can't fight back. Recovering data. or just testing if its the hardware or OS's fault.
the book Knoppix hacks (http://www.oreilly.com/catalog/knoppixhks/#browse) has a list of several nice ways to use it for rescue operations
Fix the Windows Boot Selector
Back Up Files and Settings
Write to NTFS
Resize Windows Partitions
Reset Lost NT Passwords
Edit the Windows Registry
Restore Corrupted System Files
Scan for Viruses
Download Windows Patches Securely
mikehende
11-09-2006, 01:36 PM
Alright, this the list of both Software and Hardware tools I've compiled from everyone, please let me know if there is anything missing, thanks:
Hardware
Screws of every size and type for PC's and their components
loop back plugs
Jumpers
Adapters
USB to PS2
PS2 to serial
Parallel to USB
Printer Cables (Parallel and USB)
Cable tester
Monitor Cleaner
A selection of screwdrivers Phillips and straight screwdrivers in different sizes including Pozi, torx and flat (NOT magnetic) preferably electrically insulated.
Needle-nosed pliers.
Static discharge wristband, preferably with an antistatic conductive mat with a discharge plug.
A Digital MultiMeter
Forceps (great for removing jumpers without them pinging everywhere)
Blu-tack for getting screws into awkward places
A head-torch
Air duster (can of air)
Wire snippers (for removing cable ties - be careful!)
Sticking plasters (band-aids) for when you hack your hands to bits inside the case
A grabbing device (for reaching into small places to grab screws)
Fuse tester (although your DMM can double for this)
Keyboard / plastic cleaning foam
LCD cleaning wipes
Keyboard cleaning sticks or cotton buds
Allen wrenches
IDE and SATA cables,
CD audio cables,
assorted screws,
hemostats,
small needle nose pliers,
small electrical tie wraps,
small wire cutters (great for the tie wraps, which are used to bundle wires out of the way)
extendable mirror,
hand held mirror (usually a make-up compact),
small flashlight,
magnifying glass,
zip lock bags of jumpers, standoffs and cardboard washers,
camera brushes,
CD cleaner disc,
pen and notepad,
phone line tester
couple of 6' phone cables
and a RAM stick or three.
USB 2.0 cables.
Alcohol
Long q-tips
Ethernet patch cables of various lengths
IDE ribbon cables
Floppy ribbon cables
IEE1284 printer cable Power cord
Video extension cable
PS2 mouse/keyboard extension cable
PCI ethernet card
modem
video card
power supply
RAM
CPU
power cables
One Rolykit.
One Datavac
A laptop
External USB HDD caddy to back user's data up. You'll need SATA & PATA ones now.
A DVD Writer to backup to.
Software
*****NEVER bring licensed software to install on clients' computers, shareware or freeware and drivers only*****
Acronis
Boot floppies (win98 startup disk and one with wipeout on it, one with memtest 86 on it)
Ultimate Boot CD, Win98, ME and XP CD's that are useful when installing hardware and it wants the OS CD, driver collection CDs, a couple of small bootable Linux CDs, CD with XP SP2 and Win2000 SP 4
Knoppix
Malware Removal CD Containing:
Western Digital Data Life Guard
Maxblast
Seagate Sea Tools and On Track disk manager
Everest Home Edition
Hijackthis
Ewido with current data sets
LSPfix
Adaware
Memtest
Stinger
CWshredder
Aboutbuster
Killbox
Eraser
MWAV scanner
Sygate Personal Firewall
CCleaner
Eraser
Avast Virus removal tool
fleamailman
11-10-2006, 08:20 AM
yes, I really like that list and would be happy using it alone
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