What do we do if we have a spyware problem

[Guest110]

Is there anyone in KH to read these hijack logs or do you have a different approach to spyware?????
Who do i call?????

[Tortanick]

Seth and Mylanta know a thing or two about fixing after spyware :)

and have you considered one of the many secure OSs avalible?

[Guest110]

Seth and Mylanta know a thing or two about fixing after spyware :)

and have you considered one of the many secure OSs avalible?

Whats that supposed to mean MRT.:D . is there such a system ????:clock:

[Tortanick]

Linux and the BSDs for one :)

[Guest110]

Linux and the BSDs for one :)

Thats all greek to me:D

[mylanta]

Well we really don't have any sophisticated training for that BM, but there are those of us who can read them and suggest courses of action as Tortanick suggested.
Actually I am not so quick to ask for those logs anyway as I use them as a last resort and prefer running online scanners first. In most cases where you actually need hjt, you wind up reformatting anyway because the "cures" cause too much damage usually.

[Guest110]

So online scans... and if still have problems just a note in the virus forum

I havent really got a problem just a file in a hijack log im curious about

[Seth]

BM,

Upload the file to here (http://www.virustotal.com/en/indexf.html). It will be scanned by antivirus scanners.

[Guest110]

i cant seem to locate the file Seth its a 23 entry on the HJ log and i was curious
Its not a file but a service O23 - Service: MorningSound VirtualCamera Play Service (VirtualCameraService) - Unknown owner - C:\Program Files\VirtualCamera\VCamSrv.exe (file missing)

[Seth]

So you installed Virtual Camera then uninstalled it right?

If so, go ahead and remove the service.

[Guest110]

So you installed Virtual Camera then uninstalled it right?

If so, go ahead and remove the service.

I cant remember Seth LOL ... i like to keep an eye on whats running.. Thanks its on its way out

[Seth]

That removed file: C:\Program Files\VirtualCamera\VCamSrv.exe (file missing), is being called upon by the registry. Since it's a startup service, HijackThis lists it.

[Guest110]

so it was nothing nasty really...Thanks for the sdvice

[Pi rules]

As Tortanick mentioned, Seth and mylanta (probably a few others) remove malware all of the time. I took specific malware training on a large forum to read HijackThis logs and remove malware, but I had to stop half way through the "upper class" because I had too much homework. I can read them and see what is wrong, but people like Seth and mylanta would be better and helping you remove what's there.

O23 - Service: MorningSound VirtualCamera Play Service (VirtualCameraService) - Unknown owner - C:\Program Files\VirtualCamera\VCamSrv.exe (file missing)
That file is missing, so the service does nothing anyway. I would remove it.