Still Being Involuntarily Logged Out

[mommalina]

I wish I could resolve this problem like Tony did. I had the
same problem when I re-registered as a new user.

It's especially aggravating when I do the Summary for the
Wednesday Night KH Computer Help Desk chatroom.
I type and edit it in Word Pad, transfer it to the forum,
insert bold font or underlining, preview and test each url
I quoted. I keep getting involuntarily logged out.

Most of the time I log in again, then click on the green
back arrow on upper lefthand side of the page until I
get my draft back. Sometimes I don't get it back or don't
get the last draft back and have to re-edit it.

Any explanation or suggestions to resolve this? .. :frusty:

Lina

[Terry Hanushek]

Lina

AFAIK the forum logon and session are controlled by a (KH) cookie. It sounds like this cookie may be going away.

I assume that in FF Options | Privacy you have Accept Cookies from Other Sites checked.

Do you have any active spyware scanner like the AdAware SE Plus or Spybot with aggressive settings to remove cookies?

Other than Tony's initial problems I have not heard of anyone else having this problem so I am inclined to think that it is something that is running on your computer.

In IE, the cookie is an individual text file: 'user name'@www.kickenhardware.txt

If FF, there is a single file named cookies.txt which I believe contains all to the FF cookies. It will be in c:\documents and settings\... I'll add a more exact specification later when I get onto a WinXP machine.

One way to confirm my theory is to examine the cookies.txt file when you first log in and after you have been logged off but while you are still in KH. To examine the cookies.txt file, locate the file in Windows Explorer and double click on it to open it with Notepad. Enter kickenhardware in the Search box and use Find Next to count the number of occurrences. When I am logged on to KH using FF, there are four occurrences of 'kickenhardware' in cookies.txt; there are none when I log out. These searches will confirm the role of cookies but it will not explain their disappearance.

I know that this is a very frustrating situation so we will do what we can to identify the problem.

Terry

[kelly]

Yes - It is a frustration experience. I wish I could remember when/how I resolved it. Although I had the same problem as Lina I can't remember what was done, if anything, to resolve it.

I remember creating a new account, hence my new user name - Kelly, but I don't remember that being the fix. I'm running Mac OS. Maybe the fix came when I updated my browser of OS.

Lina - do you remember the fix?

-td

[mommalina]

Terry: I assume that in FF Options | Privacy you have Accept Cookies from Other Sites checked.
Yes, and in Exceptions, KH is NOT listed.
Do you have any active spyware scanner like the AdAware SE Plus or Spybot with aggressive settings to remove cookies?
I have Spybot with default settings. Don't have this problem with
any other BBS.
One way to confirm my theory is to examine the cookies.txt filewhen you first log in and after you have been logged off but while you are still in KH. To examine the cookies.txt file, locate the file in Windows Explorer and double click on it to open it with Notepad. Enter kickenhardware in the Search box and use Find Next to count the number of occurrences. When I am logged on to KH using FF, there are four occurrences of 'kickenhardware' in cookies.txt; there are none when I log out. These searches will confirm the role of cookies but it will not explain their disappearance.
Terry, you lost me.

Here's some more info:

In FF, I have it set to accept cookies until FF closes.

When I logged in, came here, started typing my post,
Kickenhardware showed as a cookie stored on my
computer.

I went to another site via FF, without closing KH,
came back, and KH is still listed as a stored cookie

I went to another post on KH, came back, and KH is
still listed as a stored cookie.

I clicked Preview Post (this is when I often get logged
out), and KH is listed as a stored cookie.

Sometimes when I leave the computer for a few minutes
while in the midst of typing a post, I will be logged out
when I click Preview Post. I just left the draft and
the computer for a few minutes, went to another web site,
came back and was logged out. I checked and KH still
shows as a cookie. I logged in, clicked backwards and
retrieved PART of my draft. KH still shows as a cookie.

Tony: I don't think you ever mentioned or posted your
fix.

Lina

P.S. I logged out, KH cookie was there. I logged in
again, KH cookie is there.

[Terry Hanushek]

Lina

Question: Have you ever been involuntarily logged out while using IE? I'm trying to isolate the problem not encourage you to switch browsers. :)

In FF, I have it set to accept cookies until FF closes.
Firefox Observation: On my computers I use: Accept cookies from sites, Keep until: they expire Keeping cookies after you close the browser is not necessarily bad. They do not effect performance at all. Most spyware removal programs easily identify and delete spyware (tracking cookies). Some of the spyware programs (Ewido for one) will also remove FF cookies (see below for explanation).

Cookie Locations:

IE
folder: c:\documents and settings\username\cookies
file: username@www.kickenhardware.txt

FF
folder: c:\documents and settings\username\application data\mozilla\firefox\profiles\0eo940rq.default
...Note: the last node (0eo940rq.default) may be different on your machine but it is the only folder under profiles
file: cookies.txt

IE and FF use a different set of cookies. In IE, each cookie is in a separate text file. In FF, all cookies are in a single file named cookies.txt; the location and values of individual cookies in this file are managed by FF. Have you been looking at the KH cookie inside the cookies.txt file?

In order to determine if you are logged on in the FF cookie file:
.... (1) Locate the cookies.txt file with Windows Explorer
.... (2) Double click on the file name to open it with Notepad
.... (3) Pull down the Notepad Edit tab and click on Find
.... (4) Enter 'khlguserid' in the find box and click Find Next
.... (5) If that string is found, it should be followed by several spaces, then '16' (your user number). You are logged on
.... (6) If that string is not found, you are not logged on

I see that one 'involuntary log out' scenario is when you are in the middle of composing a post in the KH tab, you go to another tab (and presumably access one or more new pages). Does this describe all (or almost all) of your problems? Have you ever been logged out while you are composing in the KH tab without going to another tab?

Temporary procedure to help save your sanity: Periodically during your composition (and particularly before you access another tab, save your draft as follows: right click mouse | click select all | type ctrl-c This will copy your draft to your clipboard; to restore, type ctrl-v or right click mouse and click paste. At one time, I had to do this over on RBL's site.

There are several thoughts here, I hope that I was able to explain them in a straightforward way.

Terry

[mommalina]

Geez, Louise. Most of this really stumps me.

Lina
Question: Have you ever been involuntarily logged out while using IE? I'm trying to isolate the problem not encourage you to switch browsers.

I rarely use IE. Am using it now. Will let you know
if I get involuntarily logged out.:)

Firefox Observation: On my computers I use: Accept cookies from sites, Keep until: they expire Keeping cookies after you close the browser is not necessarily bad. They do not effect performance at all. Most spyware removal programs easily identify and delete spyware (tracking cookies). Some of the spyware programs (Ewido for one) will also remove FF cookies (see below for explanation).

I changed FF setting to Accept cookies from sites,
Keep until: they expire. Wish me luck.

Cookie Locations:

IE
folder: c:\documents and settings\username\cookies
file: username@www.kickenhardware.txt

FF
folder: c:\documents and settings\username\application data\mozilla\firefox\profiles\0eo940rq.default
...Note: the last node (0eo940rq.default) may be different on your machine but it is the only folder under profiles
file: cookies.txt

IE and FF use a different set of cookies. In IE, each cookie is in a separate text file. In FF, all cookies are in a single file named cookies.txt; the location and values of individual cookies in this file are managed by FF. Have you been looking at the KH cookie inside the cookies.txt file?

In order to determine if you are logged on in the FF cookie file:
.... (1) Locate the cookies.txt file with Windows Explorer
.... (2) Double click on the file name to open it with Notepad
.... (3) Pull down the Notepad Edit tab and click on Find
.... (4) Enter 'khlguserid' in the find box and click Find Next
.... (5) If that string is found, it should be followed by several spaces, then '16' (your user number). You are logged on
.... (6) If that string is not found, you are not logged on

I have not been able to locate the cookies.txt file with Windows Explorer.. :noidea: .. Tried a number of things with Search;
no luck. How about we come back to this later? Maybe
the change I made to FF (above) will solve the problem.

I see that one 'involuntary log out' scenario is when you are in the middle of composing a post in the KH tab, you go to another tab (and presumably access one or more new pages). Does this describe all (or almost all) of your problems? Have you ever been logged out while you are composing in the KH tab without going to another tab?

I have not been logged out while typing in the KH tab; but if I remember correctly, I've been logged out when I've gone to get more Smilies.

Temporary procedure to help save your sanity: Periodically during your composition (and particularly before you access another tab, save your draft as follows: right click mouse | click select all | type ctrl-c This will copy your draft to your clipboard; to restore, type ctrl-v or right click mouse and click paste. At one time, I had to do this over on RBL's site.

Good tip! But if I go to another web site and cut-n-paste its url, won't that cancel the draft already on the clipboard?

There are several thoughts here, I hope that I was able to explain them in a straightforward way.

Straightforward, yes, Terry--but apparently not dumbed-down enough for me.. :doh:

I'm going to try going to another site and cut-n-paste its url.

Here we go: http://www.airamerica.com/. Nope, I did
NOT get logged out.

One more test: I'll leave this page for a while and come back to see
if I get logged out:

I'm back, and all is well.

Well, it appears there is no problem using IE for KH, but
I prefer FF. Using the mouse scroll does not seem to
enlarge the text here using IE (I have text size Largest).
I'm just more comfortable with FF.

Thanks for your efforts.:hug:

Lina

[mommalina]

Lina wrote: I changed FF setting to Accept cookies from sites,
Keep until: they expire. Wish me luck.

I think we ruled out IE as the culprit, so I'm back on FF and using
the new settings.

Let me get a smiley........:drama: ......I'm still here, no log out.

Let me cut-n-paste an url from another web site.....http://www.airamerica.com/
..... I'm still here .. :cheer2:

Let me leave and go get a cup of coffee, come back, click Preview,
and see what happens .... I'm still here! .. :clap2:

Sherlock Terry, I think you may have found the culprit (FF cookie
setting). .. :hail: .. I'll click Submit Reply and see what happens.
It went through!

I'm back (clicked Save). The solution was so simple (but not logical to me).
Hope this is the last of it. Thanks again, Terry.

Lina

[Terry Hanushek]

Lina

Good deal .... I hope this resolves your problem because it has caused you no end of aggravation.

We'll explore the FF cookie file on another day :D

Actually this has been worthwhile for me also because I had never really looked at the different ways of storing cookies.

Terry

[Terry Hanushek]

Lina

Terry Suggested: Temporary procedure to help save your sanity: Periodically during your composition (and particularly before you access another tab, save your draft as follows: right click mouse | click select all | type ctrl-c This will copy your draft to your clipboard; to restore, type ctrl-v or right click mouse and click paste. At one time, I had to do this over on RBL's site.

Lina queried: Good tip! But if I go to another web site and cut-n-paste its url, won't that cancel the draft already on the clipboard?

You are correct. I didn't realize that you were going out to another site to cut and paste its url (or subject matter). Sometimes Copy Append is available (usually not); it allows you to add to your clipboard rather than replace the contents. In order to be completely safe, after you copy your draft, open Notepad (Program | Accessories | Notepad) and paste your draft before going to the second site. To be even safer, you can do a Save As with your Notepad entry to a file on your hard drive - c:\work directory\draft.txt. You have a very good understanding of the clipboard, sometimes you underestimate yourself.

Terry

[mylanta]

Hey great job you two...finally after all these months!

[mommalina]

Lina

You are correct. I didn't realize that you were going out to another site to cut and paste its url (or subject matter). Sometimes Copy Append is available (usually not); it allows you to add to your clipboard rather than replace the contents. In order to be completely safe, after you copy your draft, open Notepad (Program | Accessories | Notepad) and paste your draft before going to the second site. To be even safer, you can do a Save As with your Notepad entry to a file on your hard drive - c:\work directory\draft.txt. You have a very good understanding of the clipboard, sometimes you underestimate yourself.


Wanna bet? Except for going out to another site to cut and paste its
url (or subject matter), the rest of your clipboard information is Greek to me.
Coming up with a Wednesday Night chatroom summary requires a lot of going
back and forth to my copy of the session's text box, matching it to my
notes of oral conversation, checking urls, etc, That's helped me master that
aspect of using the clipboard.

Sometimes I wonder if it would be easier to use the way I used to edit
proposals and manuals before word processing and computers: Type a draft;
cut out paragraphs; spread them on a table; edit, reposition, and tape them; use a
copy machine to produce a revised draft, repeat procedure until an acceptable
final draft is achieved. I think I wrote with more clarity, brevity, and accuracy
that way.

:help: .. Terry, you're not going to believe this, I clicked Preview after typing
the above paragraph, and I was logged out! .. :frusty: .. Luckily
I was able to log in and go back until I found this text box, all in tact.

When I was logged out, I checked, and the KH cookie was there. After I logged
in again, the KH cookie was there. The only thing that occurred since I
voluntarily logged out earlier today was shutting down the computer for several
hours.

Soooo, it's back to Square One. :confused: .. :frown:

Lina

[kelly]

Lina - I searched for the thread where both you and I were having problems. It was back in late June/Early July and was titled "Losing Me".

I was having problems with both my Mac at home and the XP machine I use at the library. The Mac fix happened when I moved to the latest (at the time) Firefox. Don't know when the XP fix occured.

- Tony

[mommalina]

Tony, your last post on the "Losing Me" thread offered a good
suggestion the mods may want to reconsider:


* http://www.kickenhardware.net/forum/showthread.php?p=5962&highlight=Losing#post5962

*Tony wrote: Is there a place on the home page or somewhere that tells members how to set their browsers? Maybe put in the FAQ section.

*Also, I noticed Pete had advised me to change FF cookie settings to
until they expire, rather than I close Firefox,
which I did again per Terry's instructions. At any rate, the problem
occurs with both FF versions and both settings.

I was logged out again on a post yesterday. Will use IE for the
Wednesday Night KH Computer Help Desk chatroom summary
until this is resolved.

Thanks for your input, Tony :)

Lina

* EDIT: The EDIT button showed up again, so I've
tried to clarify this post. Sorry if I confused any one.

[mylanta]

Tony, your last post on the "Losing Me" thread offered a good
suggestion the mods may want to reconsider:

: http://www.kickenhardware.net/forum/showthread.php?t=2488&page=3&highlight=Losing



I noticed Pete had advised me to change FF cookie settings to
until they expire, rather than I close Firefox,
which I did again per Terry's instructions. At any rate, the problem
occurs with both FF versions and both settings.

I was logged out again on a post yesterday. Will use IE for the
Wednesday Night KH Computer Help Desk chatroom summary
until this is resolved.

Thanks for your input, Tony :)

Lina


Lina is this what you mean?
"Is there a place on the home page or somewhere that tells members how to set their browsers? Maybe put in the FAQ section"
If so it would have been easier to quote it rather than ask everyone to scroll through 3 pages to find what you are referring to!
If it isn't I sttill don't know what you meant.

[mommalina]

Lina is this what you mean?
"Is there a place on the home page or somewhere that tells members how to set their browsers? Maybe put in the FAQ section"
If so it would have been easier to quote it rather than ask everyone to scroll through 3 pages to find what you are referring to!
If it isn't I still don't know what you meant.

Sorry about that. Yes, it was supposed to be:

Is there a place on the home page or somewhere that tells members how to set their browsers? Maybe put in the FAQ section"

I was going back and forth to both threads, couldn't get an url
for Pete's actual post, thought I'd try to be helpful, settled for
the url for the page, and forgot to quote the post! Again, sorry!
Thirty lashes and three Hail Mary's.

And I can't edit my post because there is no EDIT button
... again.

Lina

EDIT......Whoa! What's going on? I just checked my post in
question and I did quote Pete's post! .... and now there is an EDIT Button.

BTW, Rich, the KH email notification I received quoting your above post
did NOT have the quote in question in it.

Maybe I should start drinking again? Been a long time. I'm ready.

[Terry Hanushek]

Lina

:help: .. Terry, you're not going to believe this, I clicked Preview after typing the above paragraph, and I was logged out! .. :frusty: .. Luckily I was able to log in and go back until I found this text box, all in tact.

When I was logged out, I checked, and the KH cookie was there. After I logged in again, the KH cookie was there. The only thing that occurred since I voluntarily logged out earlier today was shutting down the computer for several hours.
DARN .... I had hoped that we had a solution :ohwell:

To Review: You are currently using (and having problems with) Firefox 2.0. In the Tools | Options | Privacy option, you have Accept cookies form other sites Keep until: they expire checked. You are experiencing this problem with FF only. The problem normally occurs when you go to another site for a url or subject matter.

Question: In the FF Tools | Options | Privacy tab, which option do you have for Private Data. I have Ask me before clearing private data checked

KH Cookie: I'm not certain where you are looking for the KH cookie during the session but try using this (hopefully) easier procedure. At any time during your session you can (1) go to Tools | Options | Privacy, (2) click on Show Cookies, (3) scroll down to the Kickenhardware.net site. You can display the KH site cookies by clicking the + in from of it.

Let me know if this cookie view makes sense.

If you intentionally log off, the cookie is deleted. If you leave KH and go to another site (in the current tab), it appears that KH cookie remains with khlglastvisit and khlglastactivity segments. There are other segments present while you are logged in but I am still tracking their usage.

A couple of questions ... but now real answers yet.

Terry

[mommalina]

Lina


DARN .... I had hoped that we had a solution :ohwell:

To Review: You are currently using (and having problems with) Firefox 2.0. In the Tools | Options | Privacy option, you have Accept cookies form other sites Keep until: they expire checked. You are experiencing this problem with FF only. The problem normally occurs when you go to another site for a url or subject matter.
Correct.

Question: In the FF Tools | Options | Privacy tab, which option do you have for Private Data. I have Ask me before clearing private data checked

I have Always clear my private data when I close Firefox.. Will
change it to Ask me before clearing private data and see
what happens.

KH Cookie: I'm not certain where you are looking for the KH cookie during the session but try using this (hopefully) easier procedure. At any time during your session you can (1) go to Tools | Options | Privacy, (2) click on Show Cookies, (3) scroll down to the Kickenhardware.net site. You can display the KH site cookies by clicking the + in from of it.

Let me know if this cookie view makes sense.

That's where I'm looking. I clicked on the + in front of the KH site
listed. Right now, khltgsessionhash , khlglastvisit, and khlglastactivity
are listed.

If you intentionally log off, the cookie is deleted. If you leave KH and go to another site (in the current tab), it appears that KH cookie remains with khlglastvisit and khlglastactivity segments. There are other segments present while you are logged in but I am still tracking their usage.

A couple of questions ... but now real answers yet.

Will check this out also after I post this, log out, and make changes.

Thanks again, Terry.

Lina

[mommalina]

Terry, update:

I typed this week's chatroom summary in Word Pad and transferred it to the KH forum using IE. All went well as I added font enhancements and underlining. When I left the page to check something and returned, my draft was gone (blank message box) and not retrievable! .. :frown:

I transferred the Word Pad draft to the KH forum using FF, continued editing, and was logged out a few times but was able to retrieve drafts each time.

Lina

[Terry Hanushek]

Lina

That's where I'm looking. I clicked on the + in front of the KH site
listed. Right now, khltgsessionhash , khlglastvisit, and khlglastactivity
are listed.
Those are the FF cookies alright. Sometimes I also see khlguserid and khlgpassword. I am uncertain why these two appear sometimes and not others.

I typed this week's chatroom summary in Word Pad and transferred it to the KH forum using IE. All went well as I added font enhancements and underlining. When I left the page to check something and returned, my draft was gone (blank message box) and not retrievable! .. :frown:
How are you leaving the page? When I am in IE and want to visit another page, I open a second copy of IE (poor man's tabbed browsing :) ) and leave the first undisturbed. I do not recall losing anything that way.

I transferred the Word Pad draft to the KH forum using FF, continued editing, and was logged out a few times but was able to retrieve drafts each time.
I presume that you open a new tab for your explorations.

This is not good news. I've gotta run now but I will think about your problem.

Terry

[mommalina]

Terry wrote: I presume that you open a new tab for your explorations.

No, I don't, but will make sure I do from now on! I wonder if opening
new tabs solved Tony's problem with involuntary logout.

However, if I'm going to Word Pad or Outlook Express to transfer something
to KH, there's no new tab to open. (Involuntary log outs sometimes happen
then).

Lina

[kelly]

I usually don't open new tabs. I still prefer opening new Windows.

-td

[mommalina]

Terry wrote: Sometimes I also see khlguserid and khlgpassword. I am uncertain why these two appear sometimes and not others.

Have never seen those two cookies, Terry. Will keep checking and
let you know if they show up.

Lina

[Terry Hanushek]

Lina

Terry commented: I presume that you open a new tab for your explorations.

Lina responded: No, I don't, but will make sure I do from now on! I wonder if opening new tabs solved Tony's problem with involuntary logout.
Tony added: I usually don't open new tabs. I still prefer opening new Windows.

I think that a new window in either browser or a new tab in FF is important because it leaves the original window with your partially complete composition undisturbed. I know beyond a shadow of a doubt that if you go to another site in the same window then use the back arrow to return to your original page, that many (most?) times your message in progress is toast. Most times if I am looking for additional material or a url, I will use the other browser as I normally keep both open.

However, if I'm going to Word Pad or Outlook Express to transfer something to KH, there's no new tab to open. (Involuntary log outs sometimes happen then).
Are you saying that you experience these problems going back and forth between a data entry box in a browser window and either Notepad or Outlook Express with no intervening browser activity?

Have never seen those two cookies, Terry. Will keep checking and let you know if they show up.
I have then here on my computer at home. Question: When you log on, do you check the Remember Me box? I have a suspicion (pretentious word for guess) that the checked Remember Me initiates the khlguserid and khlgpassword cookies.

More rambling hoping that we will eventually stumble on a solution.

Terry

[mommalina]

Terry wrote: Most times if I am looking for additional material or a url, I will use the other browser as I normally keep both open.

I dislike using IE, but I'll try to keep both browsers open when I
expect to look for other material.

Are you saying that you experience these problems going back and forth between a data entry box in a browser window and either Notepad or Outlook Express with no intervening browser activity?

Yes. I may cut and paste the url of a web site that contains
information I wish to quote, or cut and paste all or part of
an email message.

When you log on, do you check the Remember Me box? I have a suspicion (pretentious word for guess) that the checked Remember Me initiates the khlguserid and khlgpassword cookies.

I've checked the Remember Me box numerous times.
Because I re-registered (Mommalina1) to see if the logout problem would disappear, I have to click either
Mommalina or Mommalina1. The appropriate
password appears (********), and I click Login.


Lina

[mommalina]

Terry, you may want to take a break and stop beating your head
against the wall....for the time being anyway.

Shhhhh! Don't tell anyone. Firefox now consistently shows 5
cookies instead of 3:

khlglastactivity
khlglastvisit
khlguserid
khlgsessionhash
khlg password

I've tried using the FF browser tabs, bringing up a separate FF
page, going to IE and Outlook Express, copying the url of another
web site, leaving KH and the computer for 10 minutes, using
the FF tabs to return to a previous web site and staying there for
a good while, and probably more. NO INVOLUNTARY LOG
OUTS!

I have absolutely no idea what I did, if anything, to trigger this
turn of events. ... :noidea: .. It's almost like trying to figure
out why a toddler finally decides to use the potty .. :)

It would be nice to know what happened, but I think we could
settle for problem resolved. Let's hope so! Thanks for your
patience.

Lina

[Dee369]

Lina...i had a problem navigating in here and getting logged off...i did what you did and changed my screen name...it worked for me thank goodness...i wish your problem had been so easily fixed...

just hope it stays that way...will keep my fingers crossed for you...;)

[mommalina]

Lina...i had a problem navigating in here and getting logged off...i did what you did and changed my screen name...it worked for me thank goodness...i wish your problem had been so easily fixed...


So I guess I welcomed you twice! One to a customer, please! .. :)

What was your previous screen name? Have you been to our
Wednesday night chatroom?

Lina

[Dee369]

So I guess I welcomed you twice! One to a customer, please! .. :)

What was your previous screen name? Have you been to our
Wednesday night chatroom?

Lina

i plan on being there this wednessday coming..to see what i can learn..;)

theres so much knowledge here that it is amazing for such a small group...
i have to download/install paltalk and on i will be...will see you there...:wave:

[mylanta]

Great we will look forward to seeing you there!

[Terry Hanushek]

Lina

Terry, you may want to take a break and stop beating your head
against the wall....for the time being anyway.
Thanks, I'm heading back to Colorado next week for some time away from passwords. :)

Shhhhh! Don't tell anyone. Firefox now consistently shows 5
cookies instead of 3:

khlglastactivity
khlglastvisit
khlguserid
khlgsessionhash
khlg password
I believe that the two highlighted cookies control your logon status.

I've tried using the FF browser tabs, bringing up a separate FF
page, going to IE and Outlook Express, copying the url of another
web site, leaving KH and the computer for 10 minutes, using
the FF tabs to return to a previous web site and staying there for
a good while, and probably more. NO INVOLUNTARY LOG
OUTS!

I have absolutely no idea what I did, if anything, to trigger this
turn of events. ... :noidea: .. It's almost like trying to figure
out why a toddler finally decides to use the potty .. :)
GOOD SIGN ... Keep up the good work

It would be nice to know what happened, but I think we could
settle for problem resolved. Let's hope so! Thanks for your
patience.
+1

Terry

[mommalina]

D, we'll roll out the red carpet for you Wednesday night!! :)

Until then,

Lina

[Dee369]

We'll roll out the red carpet! :)

Lina

no red carpet for me...i'm not that important...;) purple will due...:)

can't say that i'll teach anybody but would definately learn from the experience...

thank you all for the welcome...a wonderful group you are...:D

good luck Lina with the staying logged on...

[mommalina]

Terry, I did another test. Maybe this is a clue.

When I log in, I have a choice of my two user names.
I click one, and the password (*******) appears.

Then, if I click Remember Me, all 5 cookies
show up in FF > Tools > Options > Show Cookies.

If I don't click Remember Me, only 3 cookies
show up. Missing are khlguserid and khlgpassword.

I don't understand why clicking Remember Me is required
to activate those cookies, but this may help anyone else
here who gets involuntarily logged out.

Lina

[mylanta]

You mean this thread can finally close? Would you please do it!

[mommalina]

You mean this thread can finally close? Would you please do it!

Will leave that up to Terry. He'd be better at pruning it, perhaps limiting
it to a FF cookie tutorial and the final solution.

I hope this is it!

Lina

[Terry Hanushek]

Lina

Terry, I did another test. Maybe this is a clue.

When I log in, I have a choice of my two user names.
I click one, and the password (*******) appears.

Then, if I click Remember Me, all 5 cookies
show up in FF > Tools > Options > Show Cookies.

If I don't click Remember Me, only 3 cookies
show up. Missing are khlguserid and khlgpassword.

I don't understand why clicking Remember Me is required
to activate those cookies, but this may help anyone else
here who gets involuntarily logged out.
It makes absolute sense. From the programming perspective, if you ask KH to 'Remember Me' it uses the userid and password cookies as the memory mechanism. I was pretty sure that was how it worked but I appreciate your testing and verifying it. Conversely, if you do not ask KH to 'Remember Me', the userid and password cookies are unnecessary.

I am also pretty sure that the absence of those two cookies combined with other browser 'events' was causing your involuntary log out. Let watch and see how it does.

I hope this finally solves our mystery.

BTW I followed your advice and am taking some time in Colorado far, far away from userids and passwords. Hint: check my temporary avatar.

Terry

[kern]

Lina


It makes absolute sense. From the programming perspective, if you ask KH to 'Remember Me' it uses the userid and password cookies as the memory mechanism. I was pretty sure that was how it worked but I appreciate your testing and verifying it. Conversely, if you do not ask KH to 'Remember Me', the userid and password cookies are unnecessary.

I am also pretty sure that the absence of those two cookies combined with other browser 'events' was causing your involuntary log out. Let watch and see how it does.

I hope this finally solves our mystery.

BTW I followed your advice and am taking some time in Colorado far, far away from userids and passwords. Hint: check my temporary avatar.

Terry

well i'll chime in here- i logged in using a different pc and did not put a check in the remember me box. i browsed new threads for around 10 minutes, and typed up a reply, clicked submit reply, and low and behold, i had been logged out and was told i needed to log-in to post.
checking the remember me box solved the problem.