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View Full Version : Huge Black Hole in Add Remove Programs!

PeteF
01-26-2007, 01:30 AM
Huge Black Hole in Add Remove Programs

I've seen this 2 times in the past month on totally different
computers so it's time to get to the bottom of it. Both PCs
had a malware problem, one of them only mildly infected.
The problem existed before I started cleaning so I have no
real clues to what caused it.

The problem shows itself when you got to Control Panel -> Add
Remove Programs and view the list of applications installed.
You page down the list and reach a point where all you see is
black vertical bars. No text, it's mostly black with some white
vertical bands. You scroll down, screen after screen, seeing
same black and while vertical bands. After about 20 screens
you see the remaining list of applications installed.

Everything else works fine in the Add Remove Programs applet.
I can select an application and uninstall as normal. I have
no way to remove this black hole thing.

In both cases, I didn't have the luxury to explore and
experiment with Regedit but I assume the solution is
going to be a registry hack.

Has anyone else seen this problem?

---pete---
Guest110
01-26-2007, 06:00 AM
You might want to check if EA com updater is installed and if it is uninstall it
mylanta
01-26-2007, 04:08 PM
I never found any way to clear this until running XP repair.
Dan18960
01-26-2007, 05:53 PM
Not exactly the same thing - but my CAD clients who installed Autodesk 9 created a huge white hole.

Only way to solve that mistake is to reinstall from scratch - tried Rich's method and still had the white gap. And as you found out, everything uninstalls fine - just a long way to go to get to the bottom apps LOL
PeteF
01-26-2007, 06:32 PM
You might want to check if EA com updater is installed and if it is uninstall it

What is EA?
Sorry, I'm horrible at remembering or figuring out abbreviations. :)

---pete---
PeteF
01-26-2007, 06:38 PM
I never found any way to clear this until running XP repair.

I know the one PC had a WinXP repair install recently performed,
but it didn't fix it. Unfortiunately, I don't have access to the PCs
anymore so I can't do anything at this point in time.

Thanks all for the feedback.
I guess this one is not easilly fixed.

---pete---
Guest110
01-27-2007, 03:53 AM
What is EA?
Sorry, I'm horrible at remembering or figuring out abbreviations. :)

---pete---


Sory Pete Electric Arts .. updater for games .. i have read it can cause this problem